“We were using a mix of a few of EPS’ competitors and were getting a high percentage of drive RMA’s after erasure and resale.  We brought in EPS to see if they could help.  We ended up purchasing about 300 ports worth of their Octane Rackmount Erasure Appliances and not only did our RMA’s percentage drop from low teens to less than 2 percent but our throughput increased significantly due to the erasure speeds we see in the appliances.  Because of the custom grading and testing features in XErase, instead of shipping product will inevitably be returned we disqualify it from sale and our reputation for quality product has grown considerably.”

John B.