Need to report an issue? Submit Your Support Request Now Please enable JavaScript in your browser to complete this form.Text* Field (your-name) *Text* Field (your-company) *Email* Field (your-email) *Product(s) you require support for... *XEraseXImageEraseSUREOctane Erasure AppliancePortable Erasure ApplianceUltra Portable Erasure ApplianceCustom Erasure ApplianceX-RMA Erasure ApplianceTextarea Field (Message)Debug Log UploadPlease Upload your debug_{product}.txt file here. For example C:\XERASwin\debug_XERAS.txtLog File UploadPlease Upload your device log file here. For example C:\XERASwin\logs\2018\July\ST29398488.logDiagnostic Zip UploadPlease Upload your diagnostic zip file here. You can create this file under the product help menu.CommentSEND