Q. I have drives that are not being erased due to age, damage, or lack of functionality. I want to include them in my reporting. How do I do that with XErase?
A. XErase has a Force Erasure Result utility that allows for manual creation of log files for drives not being erased. Navigate to File – Force Erasure Results to deploy the utility. Here you can manually enter or bar code scan in the device serial number, model number etc. It includes a drive lookup for known devices and the capability to bulk capture multiple like devices. Simply fill out the form, click Bulk Serial list and barcode scan in the device serials. Click save button to create logs for each device.