Q. Some drives that were connected came up as “bad format”. Is there a way to format them? A. Start the erasure on the drive(s) which should prompt asking if they should be formatted.
Q. Why does Windows run (and fail) “chkdsk” during startup even though I know the OS and hard drive are good; it booted fine earlier today. A. Outside of an update to Windows, ensure
Q. Can XErase write a stamp to block zero on a drive that contains report information visible in a media viewer? A. Yes. Navigate to Customize->Interface->Post-Erasure Events and select Write Stamp on Block Zero.
Q. Is there a way to weed out bad drives (too many defects or power on hours etc.?) when the drive is detected so I don’t spend processing time on drives I can’t resell?
Q. Can XErase change the block size of a drive from 512 to 520 or vice versa? A. Yes, you can specify block size changes on SCSI (SAS, FC, SCSI) drives from 512 to
Q. What kind of verification methods does XErase offer to prove my device has been erased? A. XErase offers 3 different types of verification options. To configure your verification method navigate to Customize->Interface->Erasure Settings->Verification
Q. Does XErase properly erase hybrid drives? A. Yes. But this does of course depend on the firmware of the drive. Navigate to Customize->Interface->Erasure Settings and select Treat Hybrid Drives as SSD. Select on
Q. Is there a way to remove the DCO (Device Configuration Overlay) and/or HPA (Host Protected Area) from a disk? A. Yes, navigate to Customize->Interface->Pre-Erasure Events and select ATA Resizing (DCO/HPA). Turn that feature